Returns
The following items are not returnable.
Jocks & Undergarments - health reasons
Mouth Guards - hygienic reasons
Used Product - up to our discretion to confirm if an item has been used
Special Orders, Custom Orders and Team Orders
Customized Product - including jerseys
Return Procedure:
All products being sent back must be in new condition, have all applicable tags and include all manufacturer paperwork. UPC or Serial Numbers must be clearly visible.
All you need to do is repackage the item. Contact us via email at returns@HockeyMutt.com for an RA number and ship it back to us at the address below.
As soon as we receive your item we will credit you back for your purchase minus the shipping and or handling fee it cost us to send you the product. Some times in the case we do not have an item in stock and it is sent directly from the company. In many cases they charge us a handling fee. There is no re stocking fee.
Shipping Fees:
Hockey Mutt does not cover any return shipping fees, even on defective merchandise. We do not manufacture the products we carry.
Return Shipping Address:
HockeyMutt.com Ste 400
Attn: Returns RA#
225 Montauk Hwy
Moriches NY 11955